What information do we collect?
When you register on the 99 apk platform, your name, email address, mobile number, and date of birth are collected. Identity verification may require your national ID or passport details, which is mandatory under the KYC regulations applicable in Bangladesh. Payment method details (such as mobile banking numbers) are collected during financial transactions, but full card numbers or PINs are never stored. When you use our platform, your device type, browser version, IP address, and usage patterns are automatically logged. This information is used solely for the purposes of improving service quality, ensuring security, and complying with applicable laws.
How is data stored and kept secure?
All your personal information is stored on secure servers protected by industry-standard encryption technology. Firewalls, access controls, and regular security audits are conducted to prevent unauthorized access. Only authorized personnel may access your information when required for specific tasks, and a record of every access is maintained. In the event of a data breach, we will notify you and the relevant authorities within the timeframe required by law. Your data is not retained beyond what is necessary — information is deleted according to a defined retention schedule after an account is closed.
Sharing data with third parties
99 apk never sells your personal information to advertisers or third parties. However, limited data may be shared with trusted payment processors and technology partners who are contractually bound to uphold our privacy standards, solely for the purpose of operating our services. We may be required to provide information in response to lawful requests from law enforcement authorities in Bangladesh, in compliance with applicable laws. In the event of a company merger or acquisition, users will be notified in advance and measures will be taken to ensure the protection of their data. Before sharing any information with third parties, we verify their security standards.
Cookies & tracking technologies
Our platform uses cookies to manage sessions, remember user preferences, and ensure security. Your consent is obtained before any non-essential cookies are used. You can control or delete cookies at any time through your browser settings, though this may limit some functionality. We do not use third-party tracking scripts that monitor your browsing habits across other sites. For more details about our cookie policy, please contact our support team.
Your rights & controls
You have the right to view, correct, and request deletion of your personal information. You can update much of your information directly from your account dashboard. If you request data deletion, we will action it as soon as possible after fulfilling any legal obligations. If you wish to opt out of marketing communications, you can unsubscribe at any time. If you have any concerns about how your data is processed, please contact our support team and we will endeavor to respond within 72 hours.
Policy updates & contact
This privacy policy may be updated from time to time, and the date of any changes will be noted at the top of the page. You will be notified of significant changes via your registered email or through the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy. For any privacy-related questions or concerns, please contact us by email at: [email protected]. We place the highest importance on your privacy and are committed to always operating with transparency.
Our commitments at a glance
Your trust is our most valuable asset — which is why we never compromise on data protection.
Zero data selling
Your data is never sold to third parties — this is a core principle of ours.
Encrypted protection
All your information is kept safe using the latest encryption technology.
Your control
You have full control to view, correct, or delete your personal information.